Privacy Policy

Information We Collect

When you submit a lead form, we collect the information you provide, including your name, phone number, email address, city or ZIP code, and the type of cleaning service you are interested in. We also receive any additional information you choose to share when communicating with us about your inquiry.

Please do not include payment card details, identification documents, or sensitive personal documents in your initial inquiry.

How We Use Your Information

We use your information to review and respond to your request, discuss your cleaning needs, determine whether your home is within our service area, and coordinate a complimentary in-home estimate. We may contact you by phone, text message, or email using the contact details you provide.

Access to Your Information

Within Coconut Coast Cleaning LLC, access to information from initial inquiries is limited to the company’s owners, who review and respond to these inquiries. We do not sell this information or provide it to other businesses for their own advertising or marketing. At the initial inquiry stage, we do not share your inquiry details with cleaning subcontractors.

The platforms and service providers used to receive and respond to your inquiry, including Meta and our email service provider, also process information as part of operating their services.

Meta Platforms

Facebook and Instagram are operated by Meta. When you complete a form on either platform, Meta processes information under its own privacy terms. This policy describes how Coconut Coast Cleaning LLC handles the information it receives from your inquiry; it does not replace Meta’s privacy notices.

For information about Meta’s practices in the United States, see Meta’s United States Regional Privacy Notice, which supplements Meta’s Privacy Policy.

Records of Your Inquiry

Your submitted inquiry and related correspondence may remain in the platform and email systems used to receive and respond to your request. For questions or requests concerning information you have submitted to us, please use the contact details below.

Your Choices and Contact Information

You choose whether to submit an inquiry. You may contact us with questions about this policy, to request a correction or deletion of information you provided, or to let us know you no longer wish to receive follow-up about your inquiry. Any applicable legal requirements will govern our response to a request.

Coconut Coast Cleaning LLC
Email: office@coconutcoastcleaning.com
Website: www.coconutcoastcleaning.com

If You Become a Client

If you choose to engage our cleaning services, the service agreement and any additional privacy information provided at that stage will address the arrangements for those services. This policy does not provide blanket authorization to share your information for unrelated purposes.

Updates to This Policy

We may update this policy to reflect changes in how we handle inquiries. When an updated policy is published, the date shown at the top of the page will be revised.